Your personal data matters to us. This Privacy Policy explains in detail what information we collect, why we collect it, and how we keep it secure.
This Privacy Policy applies to all users of the dkh88.vip website and app. By accessing the platform, you are considered to have agreed to this policy.
Dkh88 (hereinafter referred to as "we" or "the Platform") is an internationally standards-compliant online gaming operator serving users in Bangladesh. We firmly believe that protecting your privacy is our responsibility — not merely a legal obligation, but a core part of the service we provide.
This Privacy Policy This explains what personal information is collected when you register, log in, or use any service on dkh88, how that information is processed, and how long it is retained. This should be read alongside dkh88's Terms and Conditions and Responsible Gaming Policyalongside this document.
This policy applies to the dkh88.vip website, mobile application, and all of our digital platforms. If you navigate to a third-party website via an external link, that site's privacy policy is its own — dkh88 is not responsible for it.
Various types of information are collected when you create an account and use dkh88's services. This data comes from three main sources:
| Data Types | Example | Source |
|---|---|---|
| Identity Information | Name, date of birth, national ID number | Register |
| Contact Information | Mobile number, email address | Register |
| Financial information | BKash/Nagad/Rocket number, transaction history | Payment |
| Device Information | IP address, browser, operating system | Automatic |
| Gaming Activity | Betting history, wins and losses, session duration | Platform |
| Communication Log | Support chat, email correspondence | Support |
We never collect: Full payment PINs, passwords, or any sensitive financial identification details. This information is fully encrypted and cannot be viewed by our staff.
The data we collect is used solely for specific, legitimate purposes. dkh88 never sells your information to advertisers.
Dkh88's website and app use cookies and similar tracking technologies. Cookies are small data files stored on your device that help improve your browsing experience.
You can manage or delete cookies at any time through your browser settings. Note that disabling essential cookies may affect the functionality of some features.
Dkh88 never sells your personal data to third parties. However, in limited circumstances, information may be shared with trusted partners:
Before sharing data with any third party, we ensure they provide the same or higher standard of privacy protection. All partners are bound by our data protection agreements.
We only retain your data for as long as necessary. All information is stored securely for the duration your account remains active.
| Data Types | Retention Period |
|---|---|
| Account information | 5 years after account closure |
| Financial transactions | 7 years as required by law |
| KYC documents | 5 years after account closure |
| Gaming Log | 2 Years |
| Support Contact | 3 Years |
| Cookies & session data | 30 Days to 1 Year |
Once the retention period ends, data is securely deleted or permanently anonymized so that you can no longer be identified in any way.
Dkh88 uses industry-leading technology to keep your data secure. Our security framework operates across the following layers:
In the event of a data breach, we will notify affected users within 72 hours and take all necessary steps to address it.
As a dkh88 user, you have several important rights regarding your personal data. We are committed to respecting and upholding those rights.
Dkh88 believes every user should have full control over their own data.
You may request to know what information we have collected about you at any time.
You can contact our support team to correct any inaccurate or incomplete information.
You may request deletion of your data under specific conditions (except where legal obligations apply).
You may object to marketing communications or to specific uses of your data.
You may request a copy of the data we hold about you in a structured, portable format.
You may request that processing of your data be temporarily suspended under certain circumstances.
To exercise any of these rights, please contact our support team: [email protected] — We typically respond within 7 business days.
Dkh88 is strictly an adults-only (18+) gaming platform. We do not knowingly collect information from anyone under 18, nor do we permit minors to use the platform.
Age verification is mandatory during registration, and identity documents are used to confirm age as part of the KYC process. If a minor's data is collected inadvertently, the account will be closed and all associated data deleted as soon as this is identified.
If a parent or guardian suspects that their minor child has registered on this platform, please contact us immediately at [email protected]to get in touch with us.
Dkh88 reserves the right to update this Privacy Policy to update at any time. For any significant changes:
Continued use of the platform after any changes will be considered acceptance of the updated policy. For any privacy-related questions or complaints, please contact our dedicated Privacy Team.
For any privacy-related requests or complaints: [email protected] — Responses are provided within 24 hours on business days.
Dkh88 actively works to protect your privacy in practice, not just on paper.
Every transaction and piece of personal data you share is protected by 256-bit SSL encryption. No third party can access this information.
We only collect what is genuinely necessary to provide our services. No unnecessary data is gathered.
Under a strict role-based access system, only authorized personnel can view specific data — and every access is logged.
Independent cybersecurity experts audit our systems every three months to identify and address vulnerabilities.
You have the right to stop promotional messages at any time. Manage your notification preferences easily from your account settings.
Data is automatically deleted after the designated retention period. No outdated data is retained unnecessarily.
Answers to the most frequently asked questions about our Privacy Policy.